Code of Conduct

What we stand for

We work with people, not “users”.

We believe good systems expand understanding, freedom, and dignity — not pressure, dependency, or confusion.

We expect from everyone working with Mitterberger:Lab:

  • honesty about intent
  • respect for boundaries
  • responsibility for impact

What we encourage

We actively promote:

Clarity over fog

  • understandable language
  • explainable decisions
  • transparent systems

Autonomy over control

  • people must be able to decide consciously
  • interfaces should inform, not push

Psychological safety

  • nobody should feel small, stupid, or powerless
  • feedback is welcome, attacks are not

Careful data practice

  • we collect only what is truly needed
  • we explain why
  • we respect “no”

Real collaboration

  • no political games
  • no hidden agendas
  • no status theatre

What we do not tolerate

There is no place for:

Manipulation

  • dark patterns
  • artificial urgency
  • fear or guilt triggers
  • deceptive design

Abuse of power

  • hierarchical pressure
  • emotional coercion
  • “because I said so”

Opacity

  • hidden tracking
  • unclear data flows
  • intentional ambiguity

Using people as tools

  • users as raw material
  • staff as disposable resources
  • AI as an excuse for avoiding responsibility

How we use AI

We expect conscious use of AI:

  • AI does not make moral decisions
  • AI does not carry responsibility
  • AI must not replace human judgment, empathy, or context

Automation exists to support humans — not to override them.

How we handle conflict

Conflicts are addressed:

  • openly
  • respectfully
  • without threats
  • without blame shifting

Raising concerns must never be punished.

This document is alive

These standards are not marketing.

They are a contract with our own integrity.

If practice and this text ever diverge:

Either the text changes — or the practice must.

Code of Conduct – Principles, Ethics & Responsibility — Mitterberger:Lab